Blackbaud Security Incident Statement
The following notice was sent to FPTR supporters who were potentially affected by a security incident involving unauthorized access at one of our service providers, Blackbaud Solutions. We are sharing the information here as part of our commitment to accountability and transparency. We greatly value our donors’ support of FPTR, respect your privacy, and work hard to keep your trust.
FPTR takes the protection and proper use of your information very seriously. I am writing to inform you that on July 16, 2020 Blackbaud Solutions (“Blackbaud”) notified us about a ransomware attack that Blackbaud experienced. Blackbaud is a global provider of software and services designed specifically for nonprofit, charitable giving and education communities that FPTR uses to help us organize our constituent lists as well as improve our communications with you and other important stakeholders. A full description of the security incident can be found on Blackbaud’s website located at: https://www.blackbaud.com/securityincident.
Blackbaud has informed us that although the cybercriminals stole a copy of Blackbaud’s data, based on the nature of the incident, Blackbaud’s research together with independent forensic experts and law enforcement, Blackbaud has no reason to believe that any data went beyond the cybercriminal, was or will be misused; or will be disseminated or otherwise made available publicly. We are providing this notice to be fully transparent and to ensure that you have the opportunity to protect yourself from any potential misuse of the information about which Blackbaud is unaware.
What information was involved?
According to Blackbaud, the cybercriminal did not access your credit card information, bank account information, or social security number but the files may have contained your contact details, and details of your engagement with the FPTR.
We deeply regret this incident occurred. While data related incidents and ransomware attacks are becoming more common, this is not something FPTR ever wants to happen to our valued supporters. The privacy of our supporters is of utmost importance to us.
Blackbaud has already taken action to prevent the specific incident from happening in the future. On behalf of Blackbaud and FPTR please accept our sincere apology for this isolated incident and know that we sincerely regret any inconvenience it may cause. Please be assured that we are committed to ensuring that all your information remains secure and confidential, and that we will continue to work with our service providers to regularly monitor and improve data security.
Should you have any further questions or concerns regarding this matter, please do not hesitate to contact Barbara Malm, CEO at 703-706-8502 or email@example.com.
We know that every gift made to FPTR is a choice. Thank you for your support of physical therapy research.
Barbara Malm, MBA
Chief Executive Officer